Contact Perfume com Customer Service
Perfume com Phone Numbers and Emails
Toll-Free Number:
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(800) 645-9251
Customer Service:
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(516) 299-9109International
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(800) 645-9251 ext 2
Perfume com Emails:
Perfume com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Perfume com is 8006459251. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Tuesday. The average call time is 2 minutes.
People call Perfume com mainly because of request for information, activation/ cancellation, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Perfume com is 8006459251. 97% of consumers used this number to address their issues and concerns.
The longest wait times are on Thursday, while the shortest are on Tuesday. The average call time is 2 minutes.
People call Perfume com mainly because of request for information, activation/ cancellation, shipping and delivery.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Perfume com is support@perfume.com. 75% of customers use this email address to address their issues and concerns.
Contact Information
Perfume com Website:
Perfume com Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
7:00am - 3:00pm (EST)
Fax:
Summary of Perfume com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Perfume com?
Shipping and Delivery Question:
- “Where is my order”
- “I ordered Goda perfume..nd it said delivered in a mailbox June 2 nd I haven’t seen any thing in my mail box am still waiting”
- “Haven't received my purchase”
Request for Information Question:
- “I'm looking for my order”
- “Update shipping and coupon 20% off discount”
- “Speak with customer service”
Activation/ Cancellation Question:
- “Want to cancel or return the second order by mistake”
- “Cancel my subscription”
- “To cancel membership”
Return/ Replace Question:
- “Change my payment date”
- “Return”
- “Change my payment method”
Payments and Charges Question:
- “Being charged for nothing!!!”
- “Multiple charges”
- “Dispute charge”
Product/ Service Question:
- “Broken bottle delivered today!!!”
- “Cologne damage”
- “Perfume leaked in the mail want another sample bottle”
Account Question:
- “I bought some perfumes but I put range my email address”
Website/ Application Question:
- “I ordered perfume i was suppose to pay 59.00 for 4 installments but they took out almost $322.24 i want my money back in my account please.”
Cards Question:
- “Put my new card number on file so I can get samples”
Other Question:
- “Wanting to know how I pick my fragrance each month”
- “Price”
- “Missing a cologne”
Compare Perfume com Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
